Renowned for offering first class customer service and the business is committed to making the purchase of rings, jewellery, clocks and gifts a pleasurable occasion for its customers with its wide range of fine and often unique products beautifully displayed in traditional, character premises. Knowledgeable and helpful staff are always on hand to assist customers with their choice and answer any queries they may have.
 A major factor differentiating this business from its competition are the repair services ( skilled craftsmen on the premises ). The staff are experienced in all aspects of jewellery, from matching a lost antique earring, to bringing a customer's design to life as well as undertaking cleaning and repairs to most jewellery items, resetting gemstones; soldering broken chains, re-sizing of rings, replacing clasps, cleaning mechanical watches, replacing watch batteries are all carried out in this business's fully fitted workshops.
 Our repair service which has a brilliant reputation employs five craftsmen ( instead of sub-contracting) this guarantees a timely and efficient service that is so rare in todays world.
 Unusually for a high street jeweller we stock a range of loose gemstones and also can obtain any gemstone of any size or colour via our enviable network of worldwide sources. With tastes cotinuously changing and fashions evolving, this business can re-model jewellery or rings into another style or concept with the customers often sitting with a designer to create a unique piece, designed and produced to the customers exact specifications.

• Jewellery Repairs:

- Ring:

- sizing 

• All rings can be re-sized to any size. Our workshop can undertake a re-sizing of ring in our stock or a ring that you already own.

- renovation 

•  Rings are subject to more wear and tear than any other piece of jewellery due to the fingers being the the most exposed and used part of the body.
• We are happy to give an estimate to renovate your ring to the condition you require.Often we can return the ring to AS NEW condition.

- modification 

• Our workshops Often modify a customers ring to suit their changed circumstances or changes in fashion. Frequent reasons include
• Upgrade to larger or better quality gemstones.
• Use existing stones and reset in a more modern design.
• Retain existing ring ( for sentimental reasons ) but change stones or design.
• Change of colour; replace part of the ring in yellow gold, white gold or platinum.
• Use parts of other jewellery eg. Use diamonds from a brooch to make a ring.

- cleaning 

• Over time, dust pollution and daily wear conspire to cloud the brilliance of gemstones. The surface of gold, platinum and silver jewellery can become dulled. Timeworn claws and clasps can result in the loss of a stone or an entire piece of jewellery.
• Professional cleaning is recommended as often as once a year. We encourage you to bring your jewellery back to us for cleaning gemstones, restringing pearls and repairing clasps and earing backs. 

- Stone Set Jewellery:

- Replacement of gemstones    

- stone matching    

- claw adjustment

-repolishing stones  

• On the softer stones such as emerald, garnet and opal the surface of the stone can wear away and after time, will need to be repolished or in some cases recut by a stone cutter (a lapidarist).
• Stones greater in hardness such as diamond and sapphire can show signs of wear and tear these harder stones can also be recut.
• The cost of these services will depend on the number of facets the size of the stone and the stones hardness.
• This service will take 6-8 weeks. In certian circumstances we will advise to replace the stone rather than recut a damaged stone.

- claw re-tipping                     

- claw replacement 

- re-set 

• Our workshop will supply and set stones or just reset your existing stones.
• Stones are fixed into their settings by first cutting a seat in which the stone rests then covering the stone from above with additional metal this meaans the stones are secured and cannot move up or down.
• Our stone setters have decades of experience and offer several ways of setting your stones the three most common are Claw set, Grain set and Rub over.
• Additional styles of setting are Pave, Channel, Illusion, Star, Invisible, Suspension, and Countersunk.  

- change gemstones

- Pendant:

- top ring 

• The most common fault to occur with pendants is " wear to the top ring" (ie small metal loop at the top of the pendant ).
• Our workshop can either replace the top ring or reiforce it with extra gold.                              

- bail

• A pendant bail is the metal loop at the top of the pendant though which the chain is threaded.
• Our workshops can either replace the bail, repair it or reinforce the exsiting metal.
• Customers frequently request larger bails so the pendant can hang on a thicker chain.

- Chains and Bracelets: 

- repair break                          

- fastner/clasp/catch

- replace                                

- repair

- Bangles..........

- Brooches........

• Hallmarking

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• Watches

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• Clocks

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